Delivery
More information on delivery of your order.
Delivery information
Delivery times
Delivery times for our materials are as follows:
Standard materials
Our materials are in stock as standard. These materials are delivered within 1-3 working days, unless customisation and/or large orders are involved. In that case, you will always be informed of the specific delivery time.
Custom work
Besides the standard materials, we sell acoustic materials that are custom-made entirely according to your specifications. These custom-made products have a delivery time of 1-2 weeks.
Shipping costs
On request
Transport
We work with various carriers to deliver our products. Small parcels are shipped via DPD’s parcel service. Large parcels and pallets are delivered by Mainfreight.
Please note: large deliveries require the delivery location to be accessible for a truck with trailer. If this is not the case, please choose an alternative delivery address.
Once your order has been shipped, you will receive a track & trace code from our carrier. If you are not at home at the time of delivery, the carrier will contact you to schedule a new delivery date.
We do our utmost to deliver your order as quickly as possible. Check your track & trace code for the most up-to-date delivery information. In rare cases, a delay may occur.